PRODUCTION TERMS POLICY
PRODUCTION PROCESS & TURNAROUND TIMES
At Two One Vows LTD, we understand that time is valuable, which is why we aim to deliver our clients’ wedding films and photography projects as efficiently as possible. Our turnaround times are broken down into the following categories:
PRE-PRODUCTION TURNAROUND TIME
This stage involves planning and preparation. We typically take 1-2 weeks to schedule the shoot, plan the creative direction, and organize any necessary logistics.
PRODUCTION TURNAROUND TIME
This is the stage where the actual filming or photography takes place. Our turnaround time for the production stage depends on the complexity of the project.
POST-PRODUCTION TURNAROUND TIME
This stage includes editing, retouching, and any additional production work required to complete the project. Our standard turnaround time for post-production is typically 1-8 weeks, depending on the complexity of the project.
For cinematic wedding films, post-production can take up to 8 weeks to ensure high-quality storytelling and editing.
FILE DELIVERY TURNAROUND TIME
Clients have several options for receiving their final files:
FREE DELIVERY OPTIONS:
• WeTransfer (Up to 25GB) – FREE (Delivery time: 1-2 working days).
• Providing a USB/Hard Drive – Clients can provide their own storage device and arrange collection with us at no additional charge.
PAID DELIVERY OPTIONS:
• USB/Hard Drive Purchase & Delivery – If a client prefers us to provide a USB or hard drive, they can purchase one from our Amazon wishlist. This option takes 3-5 working days to order, upload files, and post back to the client.
DRAFTS & REVISIONS
Our standard draft turnaround time is as follows:
WEDDING CINEMATOGRAPHY:
• Wedding Trailer: 1 Month
• Wedding Film: 1-2 Months
WEDDING PHOTOGRAPHY:
• All Photos: 2 Months (We may send sneak peeks earlier if possible).
EXPEDITED REVISIONS:
• If a client requires expedited revisions, we offer a 48-hour priority revision service for an additional fee (subject to availability).
• Excessive revisions may impact our ability to meet the original project timeline.
REVISION POLICY
Each client is entitled to one draft and up to two revisions.
STANDARD REVISION TIMELINE:
• Revision Requests within 14 Working Days → FREE
• Revision Requests After 14+ Working Days → £250 Per Revision
REVISIONS 1: (TURNAROUND TIME: 1-2 WEEKS)
• Clients must communicate revision requests within 1-14 working days after receiving the draft. No charge applies.
• If the request is made after 14 working days, a £250 fee per revision applies.
REVISIONS 2: (TURNAROUND TIME: 1 WEEK)
• Clients must communicate revision requests within 7 working days after receiving the first revision. No charge applies.
• If the request is made after 7 working days, a £250 fee per revision applies.
This revision policy helps us manage editing time efficiently and recover production costs.
CONTACT US
If you have any questions or concerns about our production process or revision policy, please don’t hesitate to reach out.
📧 Email: production@twoonevows.com
📞 Phone: +447466264987
We are committed to resolving any issues in a timely and professional manner.